The decision to engage my shipment to Wilcan is all thanks to the prompt and friendly response from Mr. Thomas Mak. He is also very polite, patient and assuring in answering all my concerns. Easy and fast to communicate through whatsapp. Thomas guided me through the whole process and suggested the most cost effective plan. He was with me from beginning to the end, always keeping me informed and coordinating with his Singapore partner, Mr. Kenny Li. Equally friendly Kenny guided me through the custom process ensuring my goods clear custom speedily and without GST imposed. He kept me informed and turned up personally at my home on the day of delivery. On the day of packing, the Hong Kong team meticulously packed and protected my goods. Can see they carry out their work happily and with passion and care. The same excellent service was given on the day of delivery to my home. The team was very meticulous in unpacking, making sure no scratches to my floor or walls. Can see they carry out their work with passion and care. I am glad that I entrusted Wilcan with my shipment. The professionalism of the whole team is testament to their excellent service, and I would gladly recommend Wilcan to my friends and associates. Thank you!